Currently we don't accept orders.

If complaints arise ...

Dear buyer!

If complaints arise regarding your order from Big Mama, please let us know!

  • Delivery time long, serving rude? - We correct these shortcomings if you let us know.

  • Complaints about the quality of delivered products? - We will exchange the product or return the price paid.

E-mail: voceaclientului@bertis.ro

Phone: 0747 049 852

On behalf of the team, with special consideration,
Berszány Tibor, general manager

complaints